At Helzberg Diamonds the Store Operations Intern is responsible for completing a series of projects to learn various retail store functions while completing the duties of a sales associate. The intern may be hired for this store or others within the surrounding area and may spend time in multiple stores throughout the approximate 4 month internship program.
Internship duties to include:
⦁ Management training on recruiting, interviewing, training and performance management.
⦁ Learn workforce management tool to assist in effectively creating schedules to optimize labor usage to meet business demands.
⦁ Financial analysis work on sales and performance goal setting.
⦁ Participate in operational reviews to identify high risk areas.
⦁ Implement visual planograms.
⦁ Assess various components of competitor marketing practices.
⦁ Assess and recommend local marketing opportunities.
Sales duties to include:
⦁ Ability to generate sales to exceed personal sales goals.
⦁ Provide features and benefits of extended warranties to increase sales.
⦁ Create business through various methods of clienteling.
⦁ Provide a compelling sales presentation based on our sales training.
⦁ Ability to work as a team in a sales presentation to overcome customers objections and close additional sales.
⦁ Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest.
⦁ Participate in all areas of store's operation including merchandising, displays, and maintenance.
The ideal candidate will possess:
⦁ High school diploma or equivalent and currently enrolled in college.
⦁ One to three years of jewelry retail experience preferred but not required.
⦁ Highly motivated, self-starter, who can work independently.
⦁ Superior communication skills.
⦁ Flexibility to work with a variety of personalities.
⦁ Must be able to work a flexible work schedule including evenings, weekends, and holidays.
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