Seasonal Part Time Office Support Associate

Seasonal Part Time Office Support Associate

North Kansas City, Missouri

Helzberg Diamonds has opened a Seasonal Part Time Office Support Associate position at our North Kansas City, MO headquarters. This is a part-time temporary position that will provide support for our fulltime Office Coordinator. Shift for this position will be Monday – Friday, totally approximately 29 hours per week. The temp assignment will start in mid-November and work through Valentines Day.

The Seasonal Part Time
Office Support Associate will answer and direct inbound calls, and assist with general office duties that support customer contact. This can include creating mailing labels, directing department mail, preparing gift packaging and performing general data entry.

ACCOUNTABILITIES CAN ALSO INCLUDE, BUT ARE NOT LIMITED TO:

  • Answer calls coming through the main line to the corporate office. Calls may require information to be provided or directed to the appropriate department/person.
  • Assist with the updating of schedules and calendar of events for contests, promotions, vacations, and vendor initiatives.
  • Assist with any tasks/projects tied to Customer Care including, but not limited to: talking to customers, processing sales, creating mailings, tracking costs of care packages to customers, managing faxes, and completing specific assignments associated with special events such as associate appreciation and holiday events.
QUALIFICATIONS
  • High School diploma and at least one year of receptionist, administrative assistant or customer service experience required.
  • Exceptional customer service skills combined with a genuine desire to be of assistance to others required.
  • Strong communication and organizational skills, proven multi-tasking abilities, and general use of Microsoft programs (primarily Excel) required.
  • Must also have the ability to solve problems, be able to keep multiple tasks moving forward at generally the same time, work effectively with teammates and other departments, and interact with a high degree of decorum with customers, vendors, partners, and other associates regardless the situation.
  • Regular, predictable onsite attendance is required to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers.