Store Manager-Retail Jewelry
We are thrilled to announce the grand opening of our first Helzberg 1915 store concept, featuring an innovative new store design at the upscale Galleria Mall in Dallas, Texas! Located in the luxury quarter of this prestigious mall, this groundbreaking store will showcase a stunning modern design and introduce exciting new elements to enhance our fast-growing Custom Business.
We are seeking an experienced and dynamic Store Manager to lead this exciting new venture. The ideal candidate is a strong leader and team player and embodies the Helzberg culture of integrity, passion, and innovation. A deep understanding of Endless Options, CAD, and Custom Design is essential as this role is a unique opportunity to shape the future of our custom jewelry experience and drive success in this elevated retail environment.
If you are passionate about custom jewelry, thrive in a luxury setting, and are excited to bring innovation to life, we invite you to be part of this milestone moment for Helzberg!
Key responsibilities include:
- Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.
- Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.
- Consistently recruit, interview and hire top talent.
- Provide ongoing training to sales team.
- Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance.
- Create and implement strategies to achieve sales and profit objectives.
- Maintain a professional work environment and addressing associate relations issues appropriately.
- Proven history of achieving sales goals in retail jewelry environment
- Strong direct recruiting skills
- Ability to supervise others to achieve results
- Superior communication and interpersonal skills
- Flexibility to manage a variety of personalities
- Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
- Ability to relocate is a plus
- Must be able to work a flexible schedule including evenings, weekends, and holidays